Hello all,
I've been working on a project where we occasionally get all sorts of weird Volsnap event id's such as Event ID 9, Event id 25 etc before even backup starts. I know from the fundamentals, in order for the requestor(backup software) to proceed successfully without displaying any open_file errors, a snapshot is required, but if the snapshot is failing due to aforementioned issues, should we contact Microsoft/Windows Team or the Backup vendor itself?
As per my understanding, any backup software is just a requester and doesn't hold any say in the 'VSS operations', but wanted to know the thoughts of this community and how we deal with all sorts of Volsnap issues.
Just to add, recent event id 9 denotes that we are getting an error during "IOCTL_FLUSH_AND_HOLD" step of VSS operation.
thanks in advance!!