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Word, Excel, PDF, DWG, files are not opening from shares path of Windows Server 2008 R2 Standard

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Dear Techies,

Please help me to recover files.  I am unable to open PDF, Word, excel, DWG etc files.

There many folders shared from server but it has affected to my 4 shared folders.

There are some PDF files I can open.  i.e.  out of 20 files 2 to 3 files.

Not able to figure out what exactly causing this issue.

I have done Antivirus scanning, but nothing found.  (From Server as well as from Client --(Mapping share drive)  - )

Please find attached screenshot for more details.

I have gone many of forum, it says ransom virus.  cryptolocker.  Tried with Malware tools and antivirus nothing found and nothing could recover.

Tried recovery softwares also.

There is no option from server to store previous version so tried from client windows 7 machines but there also unable to restore

Copied files to freshly installed machine and with all updated of windows and antivirus tried to recover but not succeeds.

Please help me to diagnose this problem and let me know the solution.

If i check at what time it has affected.  Below is the files screen shot

 


With Regards, Raviraj Nagenhatti - System Administrator


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