Users are unable to save files into shares on our file server via Windows Explorer.
GPO hands out the network share to all users. When user browses to a location within it via Windows Explorer and right-clicks and tries to add a new file, error is :
"W:\ refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network".
Workaround: Browsing through the UNC path allows the user to save files normally. Opening Word and clicking File/SaveAs then browsing to the same location also allows the users to save normally.
DFS is not in use.
I've done plenty reading on this and the following don't help.
- turning off UAC on the client
- Recreating the GPO (including with the IP address in the share)
- Disable antivirus
Another suggestion was to disable SMBv2 and v3 but we can't do this as it impacts other systems.
We recently rebuilt our file server (same Data drive, but rebuilt the OS and attached it). File server name is new and old fileserver name references the new name via CNAME which pings back as expected.
Any assistance welcome.